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Terms of Use

These Terms of Use ("Terms") constitute a legal agreement between Institutional Benchmarking Institute BV ("Company” or “IBI") and the user ("User") accessing and utilizing IBI’s services including the IBI online data-collection survey platform ("Services") provided by the Company. By using the Services, User agrees to be bound by the terms and conditions set forth in these Terms.

  1. Services and Data Collection

    1. IBI allows User to collect data from their service providers and provide data to IBI through online surveys.

    2. User acknowledges and agrees that the data collected through the Services on their behalf will be made available to User and used by the Company for benchmarking purposes. The data used by the Company will be aggregated and anonymized to protect the privacy of User and individual service providers.

  2. Ownership and Confidentiality

    1. User retains ownership of the data collected through the Services.

    2. User acknowledges that the Company owns all intellectual property rights related to the Services, including but not limited to copyrights, trademarks, and trade secrets.

    3. Both parties agree to treat any non-public information shared between them as confidential, and not to disclose, reproduce, or use such information for any purpose other than as necessary to fulfil the obligations under these Terms.

  3. Privacy and Data Security

    1. The Company will take reasonable measures to protect the privacy and security of User's data collected through the Services.

    2. The Company will handle and store User's data in accordance with applicable privacy laws and its Privacy Policy, which is hereby incorporated into these Terms by reference.

  4. Limitation of Liability

    1. The Company shall not be liable to User or any third party for any damages, whether direct, indirect, incidental, or consequential, arising out of or in connection with the use of the Services.

    2. User agrees to indemnify and hold the Company harmless from any claims, damages, or liabilities arising out of User's use of the Services or any violation of these Terms.

  5. Termination

    1. Either party may terminate these Terms at any time for any reason by providing written notice to the other party.

    2. Upon termination, User's access to the Services will be revoked, and the Company will no longer provide any services or access to User's data.

    3. After termination the User data in the Company’s database can continued to be used by the Company for benchmarking purposes as described in article 1.2 of these Terms. 

  6. Miscellaneous

    1. These Terms constitute the entire agreement between the parties and supersede any prior agreements or understandings, whether written or oral, relating to the subject matter hereof.

    2. These Terms shall be governed by and construed in accordance with the laws of the Netherlands .

    3. Any dispute arising out of or in connection with these Terms shall be resolved through amicable negotiations between the parties. If no resolution is reached, the dispute shall be submitted to the exclusive jurisdiction of the courts of Amsterdam.


By using the Services, User acknowledges that they have read, understood, and agreed to be bound by these Terms of Use.

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